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Insole FAQ

Help, my insoles squeak! What should I do?

Most often this is caused by improper fit in your shoes. Here's how to check the fit:

  • First, be sure the insole is trimmed correctly. Remove the Superfeet insole from your shoe.
  • If you see creases in the foam at the toe or sides of the insole, you may need to do some additional trimming.
  • Trim insoles slightly to ensure they move independently inside the shoe. Leave a 1-2mm gap between the insole and the shoe's end.
  • Sprinkle baby powder or place a dryer sheet under the insole if the squeak persists.
  • Test insoles in another pair of shoes to check if they are too wide.

For relentless squeaking, send photos of the insoles to customercare@superfeet.com and your receipt.

Should I clean my Superfeet insoles? How?

It’s a good idea to clean your Superfeet insoles occasionally.

  • Handwash: Use mild soap and warm water.
  • Brush: Use a soft-bristle toothbrush if needed.
  • Rinse: Rinse well, remove excess water with a soft towel.
  • Air Dry: Allow to air dry, but avoid heat sources.
  • DO NOT MACHINE WASH OR DRY: The results aren’t pretty. Your insole will be damaged and its effectiveness will be compromised.

How do I trim my new insoles to fit my shoes?

Full-length Superfeet insoles are supposed to be trimmed to fit in your shoes. If your insoles are too long:

Note: Superfeet's ¾-length insoles are not meant to be trimmed.

Ready to break in your insoles? Here's how to do it right!

Superfeet insoles may require a break-in period of about two weeks.

For the first week:

  • Wear the insoles for 1-2 hours on the first day.
  • Increase to 2-3 hours on the second day.
  • Gradually increase the duration each day.

Continue this process until your feet are accustomed to wearing the insoles all day long.

Do I have to wear socks with my insoles?

  • Recommendation: Wear socks to absorb moisture, reduce friction, and extend insole life.
  • Sockless: If you prefer going sockless, clean and air out insoles regularly.